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Service Updates
Scheduled maintenance to improve platform performance. The website may be unavailable for short periods during this time.
We've launched our new podcast player with improved playback speed controls, chapter markers, and better mobile experience.
Upgraded our newsletter delivery system for better deliverability and open rates. No action required from users.
Version 2.4 of our mobile app is now available with offline reading mode and improved notification settings.
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Support Policies
Refund Eligibility
We offer a 14-day money-back guarantee for all new subscriptions. After this period, refunds are considered on a case-by-case basis. Annual subscriptions may be eligible for a prorated refund if canceled within the first 30 days.
Refund Process
To request a refund, contact our support team through the Contact Support form. Please include your order number and reason for the refund. Refunds are typically processed within 5-7 business days and will be issued to the original payment method.
Non-Refundable Items
One-time purchases such as event tickets, special editions, and downloadable content are generally non-refundable unless required by law. Please check the specific terms for each product before purchase.
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